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About Upgrade to PDFelement 7 FAQ

This page is dedicated to helping you quickly find the answers you need when you upgrade to Wondershare PDFelement 6.

homeOnline Help > Upgrade FAQs

What to do If I Have not Received My Registration Code of PDFelement 6 Pro?

I have upgraded to Wondershare PDFelement 6 Pro but I have not received my registration code through email. What should I do?


Activation codes are usually emailed to you within 2 hours of purchase. If you did not receive this email, please check your spam folders. If you cannot find your registration code, please submit your inquiry with original registration email in support center and wait for further instructions.


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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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