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About Upgrade to PDFelement 7 FAQ

This page is dedicated to helping you quickly find the answers you need when you upgrade to Wondershare PDFelement 6.

homeOnline Help > Upgrade FAQs

I Purchased PDFelement 5.X in the Past. How can I Upgrade My Version to Pro 6?

I purchased PDFelement 5.X in the past. How can I upgrade my version to Wondershare PDFelement 6 Pro?


A. Determine your software license type

Single-user license - single-user products are software products that are licensed for only one user.

Volume license - a volume license allows multiple users to access PDFelement simultaneously.


B. Check eligibility for free upgrade

Upgrade through the website - Visit https://pdf.wondershare.net/upgrade.html and enter the original registration e-mail to determine whether you are eligible to upgrade the software.

Upgrade through the program :

  • Open PDFelement 5.x and click "check for updates", update and install PDFelement 6 Pro.
  • Run PDFelement 6 Pro and click "Buy Now". You will be re-directed to an upgrade page with records indicating your eligibility for activation.
  • If you are eligible, please click "Send Registration Code" to receive the registration information.


C. Looking for information to buy an upgrade?

Please visit https://pdf.wondershare.net/upgrade.html and enter your original registration e-mail used to determine the upgrade fee for your registered product.


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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log

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