PDFelement - Edit, Annotate, Fill and Sign PDF Documents
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What is Nitro Pro Service Ticket? Nitro Pro Service Ticket or Help Ticket is a support feature by Nitro. If you are facing any issue while installing, using or upgrading Nitro Pro, you can create a ticket mentioning the problem you are facing and submit it to the support team. A representative from the support team will respond to your issue and help you to fix it. Even in the future, if you again face the similar problem, then you can refer the same ticket and contact the support to get the required assistance. Therefore, the Service Ticket is a dedicated support feature by Nitro.
Nitro Pro will allow you to turn document into complete editable digital files. Through the OCR (Optical Character Recognition), you will be able to convert scanned documents in editable text. Here are the ways through which you can convert Nitro PDF to text.
Step 1: Open Nitro website on your web browser and click the “Support” tab.
tab. You will see many options and one group is conversion group.
Step 2: Check the list of “Popular Help Topics” and click the topic that matches with the issue you are facing. You can also type a specific question under the field “Got questions? We’ve got answers” and click the “Search” button, which will provide you access to the related topics.
Step 3: You can also Submit a Ticket by choosing the option “Submit Support Request” under the Nitro Support Center. This will open a support ticket and provide fast help to your issue. Alternatively, you can also hover the mouse pointer on the “Support” tab on the Nitro website and click “Submit a Ticket.”
#1: No Response
Some users complain that they do not get response from the support team after informing about the issue. This often happen during the business hours even after leaving messages or submitting tickets.
#2: Too Long Waiting Responds
Some users complain about lack of response from the support team. Sometimes, the wait is too long that leaves the users frustrated and lookout for other alternatives.
#3: Answers not Helpful
This is the most serious problem when the answers by the support team are not helpful to solve the Nitro Pro issues. Some users say that the support only asks them to uninstall and reinstall the tool, and that provides no help.
To contact Wondershare PDFelement support, you have to open this website. on your browser and answer a few questions. For this, you have to select the category of issues from the “ How can we help you” section. These categories include your queries about the products and limits before purchase, questions about the order after the purchase, question about downloading, installing, registration or activation of the product, information about refund, upgrade and license policies, and technical questions about the purchased product.
Wondershare PDFelement is the best alternative of Nitro Pro not just in terms of features and affordability, but also for quick support. PDFelement support team is fast and useful, which makes the users satisfied. The support team of PDFelement is inclusive of Sales, technical Support and Customer Support.
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|---|---|---|
| Supported OS |
Support Mac OS X 10.7-10.12 (macOS Sierra) |
Windows Vista/7/8/8.1/10 |
| Intuitive User Interface | ||
| Cost |
$89.95 for Windows version, $99.95 for Mac version |
$159.99 for Windows version |
PDFelement VS Nitro PDF Click to know their differences
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